CUSTOMER COHORTS & CARE GROUPS

Segmented Patient Cohorts & Targeted Care Management

RxPlix segments pharmacy customer records into chronic cohorts, family accounts, senior citizens & corporate tie-ups for personalized care and targeted promotions.

+55%
Chronic Retention
Unified
Family Accounts
Automated
Corporate Billing

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Capability Suite & Workflow Overview

Group Management: Segment and Organize Customer Cohorts for Targeted Care

RxPlix segments pharmacy customer records into chronic cohorts, family accounts, senior citizens & corporate tie-ups for personalized care and targeted promotions.

MODULE 01

Not Every Customer Is the Same — Your Pharmacy Software Shouldn't Treat Them That Way

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A chronic diabetic patient requiring monthly insulin and testing strips has vastly different needs than a customer purchasing occasional cold medicine. A family purchasing healthcare products together expects shared ledger visibility, and corporate employee accounts require structured contract pricing. Managing all customers as a flat, unsegmented list prevents pharmacies from delivering the tailored service that drives lifelong loyalty.

RxPlix's Group Management module enables pharmacies to organize customers into smart clinical and commercial cohorts — unlocking personalized refills, group-specific pricing, and targeted outreach.

MODULE 02

Clinical Cohort Segmentation

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Chronic Care Groups

Create dedicated cohorts for Diabetic Care, Hypertension, Cardiac Management, and Asthma patients.

Targeted Clinical Reminders

Send medication compliance tips, dosage advice, and timely refill alerts exclusively to relevant patient groups.

Longitudinal Health Tracking

Monitor group refill compliance rates over time to identify patients who may have discontinued vital maintenance therapies.

MODULE 03

Family & Shared Account Grouping

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Linked Family Profiles

Link family members under a primary family account while maintaining individual medication and allergy histories.

Unified Family Billing

Allow family members to charge purchases to a shared family credit ledger or receive consolidated monthly statements.

Convenient Home Delivery

Package multiple family prescriptions together into a single doorstep delivery.

MODULE 04

Corporate Accounts & Institutional Tie-Ups

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Corporate Employee Cohorts

Group employees belonging to partner companies, IT parks, or corporate wellness programs.

Contract-Based Discount Rules

Automatically apply negotiated corporate discount tiers during counter billing without cashier intervention.

Group-Level Statement Generation

Generate itemized monthly corporate billing statements for bulk employer reimbursement.

MODULE 05

Camp & Community Outreach Batches

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Health Camp Cohorts

Register and segment patients screened during neighborhood health camps or diagnostic drives.

Follow-Up Campaign Automation

Reach out to camp attendees with special medicine packages and follow-up consultation reminders.

Chronic Care

Cohort Intelligence

Segment patients by condition (Diabetic, Cardiac, Senior) to deliver personalized refill reminders.

Family Linking

Shared Profiles

Connect household members under single family accounts while maintaining separate prescription histories.

Corporate Tiers

Contract Pricing

Automatically apply negotiated discount tiers and produce monthly corporate billing statements.

Ready to Scale

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Join leading pharmacies and medical stores operating automated GST counter billing, batch inventory ledgers, and WhatsApp patient engagement.