Frequently Asked Questions

RXPlix is an intelligent cloud-based pharmacy management system (PMS) and retail pharmacy ERP platform developed by Woctor. It provides medical stores, retail chemist shops, hospital pharmacies, and generic dispensaries with zero-latency POS billing, FEFO batch inventory control, automated GST calculation, digital clinic prescription intake, and WhatsApp patient engagement.

RXPlix is developed by Woctor (https://woctor.com), an Indian healthcare technology provider that builds connected clinical and diagnostic platforms, including MDPlix (Clinic EMR) and LabPlix (Pathology LIMS).

RXPlix is built for independent retail chemist stores, hospital-attached pharmacies, multi-branch pharmacy chains, generic medicine dispensaries, and wholesale pharmaceutical distributors across India.

RXPlix is a 100% cloud-based SaaS platform accessible securely from any desktop PC, laptop, or tablet with internet connectivity. It eliminates the need for expensive on-premise servers and protects your business with automatic continuous cloud backups.

Unlike legacy offline desktop software, RXPlix provides instant real-time cloud data sync, automated WhatsApp digital invoicing, direct EMR prescription sync from consulting doctors, proactive supplier return reminders for expiring medicines, and zero risk of hard-drive crash data loss.

Yes. RXPlix includes centralized multi-location controls, allowing owners to view consolidated stock across all branches, execute inter-store stock transfers, set uniform selling prices, and generate consolidated GST and P&L statements.

RXPlix's point-of-sale interface is built for zero latency. Cashiers can scan barcodes or type 2–3 letters of any medicine name/salt to pull up stock, batch, and pricing, generating an invoice in under 5 seconds.

RXPlix features an automated GST tax engine with pre-configured HSN code mapping and GST slabs (0%, 5%, 12%, 18%). It automatically computes CGST, SGST, and IGST for both B2C retail counter sales and B2B wholesale invoices, producing audit-ready GSTR-1 and GSTR-3B summaries.

Yes. RXPlix is fully compatible with standard 1D and 2D USB/Bluetooth handheld barcode scanners, as well as 2-inch and 3-inch (80mm) thermal receipt printers, laser A4/A5 printers, and cash drawers.

Yes. RXPlix supports multiple payment tender modes on a single bill: Cash, Dynamic UPI QR codes (scanned right from the POS screen), Debit/Credit cards, and Customer Credit (Khata/Udhar) with automated credit limit tracking.

Yes. When a customer returns medicine strips, cashier staff can pull up the original invoice number, select returned quantities, and instantly issue a refund or a digital credit note that automatically adjusts physical batch inventory.

FEFO stands for First-Expired, First-Out. RXPlix automatically sorts stock by expiry date and forces the counter staff to dispense the earliest expiring batch first. This simple rule prevents older batches from getting trapped behind new deliveries on the shelf.

RXPlix provides automated 90-day, 60-day, and 30-day near-expiry dashboards. Pharmacists receive visual warnings and can generate one-click supplier return debit notes to send unsold stock back to distributors before the expiry cut-off date.

You can set minimum safety reorder thresholds for fast-moving medicines. When stock dips below the threshold, RXPlix flags the item and auto-generates a draft Purchase Order (PO) mapped to your preferred distributor.

Yes. RXPlix has a dedicated purchase ledger module. You can enter distributor Goods Received Notes (GRN), verify batch numbers and expiry dates, track trade discounts and free schemes, and monitor outstanding supplier payment balances.

RXPlix provides pre-formatted Excel/CSV batch import templates. You can upload your complete medicine catalog, opening stock counts, batch numbers, expiry dates, supplier master lists, and customer profiles in minutes without closing your store.

RXPlix natively connects with MDPlix doctor EMR software. When a partner clinic or consulting doctor writes an electronic prescription, it transmits directly to your RXPlix dispensary queue. Pharmacists simply click 'Dispense' to bill the exact prescribed medications without deciphering handwriting.

Upon checkout, RXPlix automatically triggers a branded WhatsApp message to the customer's mobile number containing a link to their digital PDF tax invoice. This saves paper roll costs and gives patients a permanent digital record for health insurance claims.

Yes. For chronic patients (e.g., hypertension, diabetes, thyroid disorders), RXPlix calculates the remaining medicine supply based on dosage instructions and sends a friendly WhatsApp refill reminder 3 days before their medicine runs out.

Yes. You can configure reward points earned per ₹100 spent. Customers accumulate points tied to their phone number, which can be redeemed for discounts on subsequent visits, encouraging store loyalty.

Yes. RXPlix allows pharmacies to track prescription source clinics and generate transparent referral settlement statements for partnered healthcare facilities.

Yes. RXPlix automatically logs all sales of Schedule H, H1, and X controlled substances into digital inspection-ready drug registers recording doctor registration numbers, patient addresses, batch numbers, and dispensing dates in compliance with the Indian Drugs and Cosmetics Act.

All data on RXPlix is encrypted in transit and at rest using enterprise-grade TLS 1.3 and AES-256 encryption. We maintain continuous automated backups across redundant tier-4 cloud facilities.

Yes. RXPlix includes comprehensive Role-Based Access Control (RBAC). Cashiers can be restricted from seeing purchase costs, distributor ledgers, or backdated bill edits, while store managers and accountants have access to financial reports.

RXPlix offers transparent annual subscription plans starting at ₹10,000/year for independent retail stores, with advance tiers for multi-user clinics and enterprise chains. View our full pricing breakdown on the Pricing page.